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FAQs

FAQs2017-02-16T15:23:36-05:00

Frequently Asked Questions

Yes, school classes are able to set up fire station tours, as well as fire education classes. Please call the Fire Marshal / Fire Prevention Office at 334-448-2852, for scheduling information.

Yes, it’s possible for a firefighter to speak at your event or function. For scheduling information and to discuss topics you’d like to go over, please call the Fire Marshal / Fire Prevention Office at 334-448-2852.

To let the Fire / Rescue Department know how they’re doing, you may call  or mail in thank-you notes. Customer service cards are also handed out during fire / rescue incidents that you may mail in.
Phenix City Fire / Rescue
1111 Broad Street
Phenix City, AL 36867
Ph: 334-448-2817

No, the Phenix City Fire / Rescue Department utilizes the Phenix City Animal Control Division of the Police Department to handle calls for stray / abandoned animals.

To report an alarm, code, or safety issue, please call the Fire Marshal / Fire Prevention Office at 334-448-2852.

Yes, you may contact the Phenix City Fire Marshal with an anonymous safety concern. Please call 334-448-2852. If your concern is an immediate threat to your safety, please call 911.

Yes, the Fire Department will do a courtesy survey of your residence to assess any possible safety issues, such as smoke alarms. Please call the Fire Marshal / Fire Prevention Office at 334-448-2852, to schedule a visit.

It’s protocol for fire / rescue personnel to respond to the scene of every accident for a number of reasons. Automobile accidents present other hazards such as potential fire, ruptured fuel tanks, undeployed airbags, and/or the presence of hazardous materials. Also, if any occupants are trapped, fire / rescue personnel will begin the extrication (removal) process.

A firefighter’s gear can weigh up-to 75 pounds. The basic gear includes a helmet, hood, pants, coat, gloves, and oxygen tank. Depending on what the situation dictates, more equipment may be necessary.

The best type of fire extinguisher to purchase for your home would be an ABC-rated extinguisher. Fire extinguishers with this rating are effective against fires involving trash, wood, paper, liquids (cooking oil, gasoline, paint), and electrical equipment. Note: Fire extinguishers need to be serviced once a year to ensure it will operate when needed.

It’s highly recommend that you purchase a serviceable-type, 5lb ABC fire extinguisher from a certifiable fire extinguisher company. There are two in our area:

Columbus Fire & Safety Equipment Co.
3101 2nd Ave.
P.O. Box 791
Columbus, GA 31902

Fuller Fire & Safety
2002 2nd Ave.
Columbus, GA 31901

Serviceable-type fire extinguishers are the most reliable since they are guaranteed to work, when maintained properly. They are also refillable, should you ever need to use your fire extinguisher.

No, the Fire Department does not fill personal or commercial pools.

Yes, burn permits are required for residents that live within the Phenix City fire jurisdiction. An onsite visit is required prior to each burn to check what is being burned. Learn more about Burn Permits in Phenix City.

Most fires require a permit in Phenix City. Please reference the Burn Permit section of the website for further clarification. Note: Fires greater than one-acre in size will need to contact the Alabama Forestry Commission to obtain a permit.

Burning without a permit is considered a Class C Misdemeanor, punishable by an up-to-$500 fine.

Under Alabama Department of Environmental Management (ADEM) regulations, open burning is not allowed between May 1 and October 31 each year.

Burn permits are free and are valid for one year. Review the Burn Permit section for additional information regarding burn permits.

No, fireworks are not legal within the city limits. Please reference Ordinance No. 2014-16, which states it is unlawful to possess or display fireworks within the city’s police jurisdiction. Sparklers, however, are legal to obtain and enjoy safely!

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