Circulation Clerk (Part-Time)

Job Summary

Under general supervision answers multi-line telephone, directs calls or takes messages, greets and assists the public, collects necessary information from potential patron and enters it into the computer program. Issues new patron a library card and explains all benefits. Assists patrons in finding materials, using computers, and using the printing hardware. Makes copies, faxes, collect fees and operates the cash register. Checks materials in and out, shelves and keeps all materials organized. Assists in keeping all work areas neat and organized. May be required to perform light janitorial duties.

Essential Job Duties & Responsibilities

The following duties are normal for this position. The omission of specific statement of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this position. Other duties may be required, assigned and expected aside from those set forth below to address operational needs and changing operational practices.

• Answering multi-line telephones and directing calls or taking messages
• Providing visitors and callers with information
• Collecting all needed information and inputting it into computer before issuance of a library card
• Checking all materials in and out
• Collecting fees and placing all fees in the cash register, printing and providing patron receipts
• Shelving all materials
• Assisting patrons in accessing and using library computers and Wi-Fi including document creation, job applications and use of the internet
• Informing patrons of upcoming events
• Stocking supplies as needed
• Faxing documents and printing copies for the public
• Completing light housekeeping duties throughout the library

Qualifications

Education & Experience Guidelines
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities required for this position would be:

Education/Training
High School Diploma, GED or equivalent training and experience

Experience
Previous experience working/volunteering in a library preferred

Licenses or Certifications Required
N/A

The following generally describes the knowledge and abilities required in order to successfully perform the assigned duties of the position:

Knowledge of:

• The use, operation and capabilities of office equipment
• Database, word processing and circulation software

Ability to:

• Read and comprehend regulations, guidelines and the Dewey Decimal System
• Write with proper grammar, style, syntax and spelling
• Verbally communicate to interpret policies and procedures, inform the public and converse with personnel
• Perform mathematical calculations
• Operate office equipment and machines including computers, cash registers, scanner, fax machine and copier
• Establish and maintain effective working relationships with department staff and the general public
• Work from direction where general objectives are established
• Work in a constant state of alertness and in a safe manner

Physical Demands & Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. In compliance with the Americans with Disabilities Act, the city encourages both prospective and current employees to discuss potential accommodations needed to perform the essential duties of this position.

Environment: Work location will primarily be indoors at the Library; however, special community outreach programs may involve commuting and presenting at area schools, centers, etc.

Physical Demands: See accompanying page for details

Key Working Relationship: Library patrons, Director of the Library and other Library employees

Applications for this position will be accepted until a pool of 20 applications is received or the position is filled, whichever comes first. Current city employees wishing to apply should send Internal Job Application provided by the Human Resources Department to the HR Director by the deadline stated. (A courtesy copy will be sent to the employee’s department head.)

Applications can be found online (download an application) or picked up at the City of Phenix City Human Resources Department:
1103 Broad Street
Phenix City, AL 36867
Ph: 334 448-2706

Applications are available for pick up and drop off on Mondays from 2 to 5 p.m., Eastern Time, and Tuesdays, Wednesdays, and Thursdays from 10 a.m. until 2 p.m., Eastern Time. You may also email your completed application with the required supporting documents.