City of phenix city utilities department administrative offices will be closed Monday and Tuesday, April 10th & 11th, 2023. We will be upgrading our operating system. This upgrade will allow us to better serve the community.
During this time frame, no payments may be made electronically, using the kiosk, by phone, or in person – including the drive-thru. Payments made via the night deposit on April 10th or April 11th will not be posted until after April 12th. You will need to pay your utility bill on/before Sunday, April 9th to avoid any late/penalty fees or interruption to water services.
For your convenience, the utilities department will be open on Saturday and Sunday, April 8th & 9th, 2023 from 8 a.m. to 4 p.m., Eastern Time.
The administrative offices are expected to re-open at 8:00 a.m., Wednesday, April 12, 2023.
Thank you for your patience while we work hard to improve our services for you.
View the official Media Release.