Filing a Claim
The City of Phenix City requires that all claims be submitted with the following documentation:
- Completed Claim Form: New Claim Form
- Police Report
- 3 (three) estimates for the damages, repairs, and/or replacements. Each estimate must be in writing from the business
providing the estimate and submitted on the businesses letterhead.
No claim will be accepted without all required documentation listed above. If you have any questions, please contact the City Clerk’s Office.
State Code Requirements
The Code of Alabama requires that all claims must be filed with the City Clerk’s Office within six months of the accrual of the claim {§11-47-23 }.
State Code also requires that all claims be submitted with a sworn statement regarding the details of the claim. {§11-47-192}
Claims Process
Once submitted, the claim will be turned over to the appropriate department (i.e., Engineering, Utilities, etc.), the City Manager, and City Attorney for investigation into the matter. Once the investigation is completed, the claim will be presented to City Council at the next available council meeting for their review and consideration.
The City Attorney will present the facts of the claim to City Council at that time. Council has the option of the approving the claim, denying the claim, tabling the matter for further investigation, or referring the claim to another party / agency (insurance company, contractor, or appropriate state or county agency).
Payment
If approved, the City will issue payment in the amount of the lowest estimate within 7-to-10 business days after approval. The claimant will be required meet with the City Attorney to sign a release form before receiving payment. Most claims are processed within four to six weeks depending on the nature of the claim.
If you have additional questions about the claims process, please call the City Clerk’s Office at 334-448-2720. The completed form should be returned to:
Office of the City Clerk
601 12th Street
Third Floor
Phenix City, AL 36867